IMPORTANT INFORMATION - PLEASE READ

The world we live in is changing and we have to protect ourselves from the criminals and scammers out there. The Paw Palace understands that many people have become victims of fraud from these scammers so here is a little information to help you avoid these type of situations.

1. Pet scammers often use free websites, Craig’s List, local newspapers, or Facebook to advertise pets that do not exist.

2. Expensive animals, like Bulldogs or toy breeds, are offered at very low prices.

3. Animals that are offered up for adoption at no cost and say all you have to do is pay for the shipping. If you see an ad like this, chances are it is a scam.

Scammers are criminals! Their goal is to take your money and they will do anything to get it! They use the names of legitimate pet shippers; they pirate websites; they illegally use logos of other companies. If you see an offer that is too good to be true, it probably is. It probably is a scam!

Here are a few more things to watch out for when you are dealing with breeders that may be fraudulent:

• They say they are giving the animal up because of a family hardship, relocation, death of the person who owned the pets, the climate is not good, etc.
• Use a free Gmail, Yahoo, or similar address.
• Call the pets their “babies” and insist that they only want a loving, forever home. They may send you a list of questions about how you will take care of the pet, if you’ve had a pet before, etc.
• Say they will use a “courier” or “pet delivery service” but not tell you the name of the “courier”
• Offer the pet in one location—close to you—and then tell you that because of some situation, the animals or they are somewhere else where you cannot see them or pick them up.
• Want payment by Western Union, MoneyGram, or a similar service. They might tell you to lie to the Western Union agent, saying you are sending the money to a family member rather than buying something.
• Offer to ship from an international location to your doorstep for $250 or $350. (Generally it costs more to ship a puppy internationally than it does for a person to fly; and there are other expenses—kennels, veterinarian, etc. You can NEVER expect to pay only $250-$350 for an international shipment!)
• Tell you they want to ship the pet within 24 hours of payment. (This is impossible due to the time required to obtain import license and veterinary health certificates!)
• Use different company names or variations of the same company name in the text of their message.
• Tell you that their books are being audited; the head office is moving, or something similar.
• Tell you to send the payment to a different office – usually, but not always, in Cameroon.
• Once you have sent payment for the shipping, there will be a problem: the pet needs a different kind a crate; needs a health inspection; needs insurance; etc., for an additional fee. If you don’t pay right away, they add charges for additional feeding, threaten you with legal charges for animal abandonment, etc.
• Not include a telephone number in their email; not be available when you call. (If the country code for the phone is 237, it is a scam!)
• Use the name and website address of a legitimate pet shipper in their email.

Always do your research before you ever do anything online! Hope this will help you on your search for a new pet.

– Paw Palace Puppies

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Accessibility Statement

Paw Palace Puppies is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve and maintain substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Commitment

We strive to ensure our website, https://puppies.pawpalacepuppies.com, is accessible to all visitors regardless of ability. As part of this effort, we have performed an accessibility audit and continue to work toward compliance with WCAG 2.1 Level AA standards.

Alternative Access and Assistance

While we work to improve digital accessibility, we also offer alternative access to our services. Customers may contact us by phone at (520) 988-3999 to speak with a representative for help with selecting a puppy, setting up a visit, or accessing information or services normally provided online. We are happy to assist all customers via phone during our business hours.

If needed, we can also provide essential information in alternative formats, such as PDFs or printed materials, upon request.

Ongoing Improvements

Our team, managed by Icavalry LLC, is regularly reviewing content to improve accessibility across the site. This includes enhancements such as:

  • Clear and readable fonts

  • Mobile-optimized layouts

  • Color contrast adjustments

  • Meaningful alt text on images

We are committed to providing a website that is accessible and usable by everyone.

Contact Information

If you encounter any difficulty accessing content or notice any issues that prevent full access to our site, we welcome your feedback. Please contact us via:

📧 Email: inquiries@puppies.pawpalacepuppies.com
📞 Phone: (520) 988-3999

We will do our best to respond to feedback and accommodate all reasonable requests.

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