Effective Date: 6/13/2025 Paw Palace Puppies (“we,” “our,” or “us”) is committed to protecting your privacy. This Policy explains what personal information we collect, how we use it, the limited conditions under which we may share it, and the choices and rights you have. It supersedes and replaces any previous privacy statements on our website.
We collect the following types of information:
|
Category |
Examples |
How We Collect |
|
Information you provide directly |
• Name • Email address • Mobile or other phone numbers • Postal address (if you provide it) • Any other details you enter in forms, surveys, contests, or correspondence |
• Contact-/pre-approval forms • Account registration • Email or SMS messages you send us • Promotions or surveys (participation optional) |
|
Transactional data |
• Puppy purchase or deposit details • Payment confirmations |
• Checkout pages • Order-fulfilment emails |
|
Automatically collected data |
• IP address & device type • Browser & OS • Pages visited, links clicked, time on page • Referring URL • Cookie identifiers |
• Google Analytics • Server logs • Cookies / similar technologies |
|
Multimedia & embeds |
• Playback data for embedded YouTube or Vimeo videos |
• YouTube / Vimeo cookies and pixels |
We never sell or share your personal or mobile information with third parties for their own marketing or promotional purposes, even with your consent.
We use your information to: • Respond to inquiries • Arrange visits • Process deposits & sales • Send appointment reminders • Update you on puppy availability • Improve website performance • Detect fraud • Comply with legal requirements
We use cookies and similar technologies to remember your preferences, analyze usage, and enable features like social sharing and video playback. You can manage or disable cookies via your browser settings. Google’s data practices: https://policies.google.com/technologies/partner-sites
We may share your information with trusted service providers (e.g., hosting, messaging, analytics), or when required by law. We do not sell personal information.
We use SSL encryption, firewalls, access controls, and audits to protect your data. Payment details are handled securely and not stored by us.
If you live in California, you have the right to: • Know what personal info we collect • Request deletion • Request access • Opt-out of data sale (not applicable here)
We do not knowingly collect data from children under 13. Contact us if a child’s data was submitted in error.
By providing your mobile number and opting in through our website, contact forms, or direct communication, you agree to receive SMS messages from Paw Palace Puppies LLC for business-related purposes, including but not limited to:
*Starting November 17, 2025, Paw Palace Puppies will be sending SMS notifications and updates from our new number 520-652-4200. This number is strictly for promotional and informational use.
We recommend saving this number so you don’t miss important reminders or updates.
(You may still contact us directly by calling or texting our main line at 520-988-3999)
This Privacy Policy may be updated periodically. Material changes will be communicated and posted here with a new effective date.
Paw Palace Puppies 5981 N Antillon Pl Tucson, Arizona 85741 support@puppies.pawpalacepuppies.com Phone: 520-988-3999 Text: 520-612-0799 Last updated: 6/13/2025
Paw Palace Puppies is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve and maintain substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We strive to ensure our website, https://puppies.pawpalacepuppies.com, is accessible to all visitors regardless of ability. As part of this effort, we have performed an accessibility audit and continue to work toward compliance with WCAG 2.1 Level AA standards.
While we work to improve digital accessibility, we also offer alternative access to our services. Customers may contact us by phone at (520) 988-3999 to speak with a representative for help with selecting a puppy, setting up a visit, or accessing information or services normally provided online. We are happy to assist all customers via phone during our business hours.
If needed, we can also provide essential information in alternative formats, such as PDFs or printed materials, upon request.
Our team, managed by Icavalry LLC, is regularly reviewing content to improve accessibility across the site. This includes enhancements such as:
Clear and readable fonts
Mobile-optimized layouts
Color contrast adjustments
Meaningful alt text on images
We are committed to providing a website that is accessible and usable by everyone.
If you encounter any difficulty accessing content or notice any issues that prevent full access to our site, we welcome your feedback. Please contact us via:
📧 Email: inquiries@puppies.pawpalacepuppies.com
📞 Phone: (520) 988-3999
We will do our best to respond to feedback and accommodate all reasonable requests.
Important Notice - Application completion does not hold the puppy for you. Puppies may only be held by completion of a deposit. Once an application has been completed, we will contact you as quickly as possible during business hours to discuss your purchase options. See Purchase Policy for additional purchase information.